Soporte Prestashop
We are a PrestaShop-certified company with a technical team specializing in providing professional Prestashop support for online stores of all sizes.
Our service includes preventive maintenance, assistance with critical incidents, and ongoing support to keep growing.
Preventive Support
We keep your store secure, up-to-date, and optimized for peak performance.
- Platform and module updates Performance and stability monitoring.
- Continuous technical optimization.
- Recommendations for improvement.
- Monthly plan based on estimated hours according to the complexity of the project.
Reactive Support
We intervene in the event of critical errors, crashes, or problems that affect the user experience.
- Resolution of urgent errors.
- Interventions classified by priority: high, medium, or low.
- Support via ticket, email, chat, or phone.
Evolutionary Support
We make your WordPress site evolve with your business.
- Development of new features and customizations.
- Optimization of the purchasing flow and existing modules.
- Technical scalability for new challenges.
- Functional evolution designed for business.
What kind of tasks do we solve?
Specialized configuration
We tailor the store to the specific needs of your business.
Error correction
Comprehensive diagnosis and troubleshooting of issues affecting operations and sales.
Module settings
Compatibility validation, enhancements, and custom configurations.
Speed optimization
Metrics analysis, technical review, and performance-oriented improvements.
24/7 availability
in high-priority plans.
Support channels:
- Chat
- Ticket system